Privacy Policy

Introduction

OjaChat ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our WhatsApp-based ecommerce platform.

Information We Collect

Personal Information

• WhatsApp phone number and profile information
• Business name and description
• Contact information (email, address)
• Payment and billing information
• Product information and images you upload

Usage Information

• Messages sent and received through our platform
• Order and transaction data
• Analytics and performance metrics
• Device information and IP addresses

How We Use Your Information

• Provide and maintain our WhatsApp ecommerce services
• Process transactions and manage orders
• Send service-related notifications and updates
• Provide customer support through WhatsApp
• Improve our platform and develop new features
• Comply with legal obligations and prevent fraud

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• With trusted service providers who assist in our operations
• To protect our rights and prevent fraud
• In connection with a business transfer or merger

WhatsApp Integration

Our platform integrates with WhatsApp Business API. We comply with WhatsApp's terms of service and privacy policies. Messages sent through our platform are subject to WhatsApp's end-to-end encryption.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.